Tag Archives: UK

Airports, Asia, In the News, Various

2008 Top 10 Airport News

I am sure you agree that 2008 has been a very difficult eventful year. This also holds also true for the aviation industry as our selection of the top 10 news stories about airports shows:

10. London Stansted blockade
London Stansted Airport
Early December environmental activists have stopped flights at London’s Stansted airport (IATA: STN) after breaking through to the runway, raising security concerns at Britain’s third-busiest airport. The protests against a further expansion of the airport caused a serious knock-on effect on the airport’s flight operations causing over 50 flights to be cancelled.

9. Opening of Beijing airport Terminal 3
Beijing Airport Terminal 3
On March 26, Beijing airport (IATA: PEK) opened its new Terminal 3, designed by Sir Norman Foster, after four years of construction. It is the world’s largest airport building, covering more than a million square meters, designed to accommodate an estimated 50 million passengers a year by 2020.

8. Closure of Berlin’s iconic Tempelhof airport
Berlin's Tempelhof Airport shut for good
Open one, close one; on the October 30, Berlin’s iconic Tempelhof airport closed down for good. Originally opened in 1923, the later built airport halls and neighbouring buildings, intended to become the gateway to Europe and a symbol of Hitler’s “world capital” Germania. Read our full coverage here.

7. Kalitta Air crash at Brussels airport
Brussels Airport Cargo Plane Crash
On Sunday, 25 May a Boeing 747 cargo plane overshot the runway at Brussels Zaventem airport (IATA: BRU) and crashed resulting the aircraft to break into 2 parts. The spectacular picture made the news everywhere.

6. Frightening landing at Hamburg’s airport

A low pressure system named “Emma” nearly caused a disaster at Hamburg airport (IATA: HAM) in March. The Lufthansa A320 plane struggled to make the runway through 90 kilometre-per-hour crosswinds resulting in the 39 year old pilots last minute go-around procedure and a safe second attempt. The frightening approach was caught on camera and is an extraordinary piece which will now probably be used all over the world in pilot training classrooms.

5. Hong Kong wins ‘Airport of the Year’ award
Hong Kong International Airport
In July Hong Kong International airport (IATA: HKG) was named best Airport in the world, in the passenger survey results released by Skytrax. Despite being “only” rated in 5th place in the most-timely airport survey, Hong Kong received the prestigious award after Skytrax collected 8.2 million questionnaires completed by passengers over a 10-month time period. Read our congratulating article here.

4. Spanair crash at Madrid airport
Madrid Airport Spanair crash
A combination of basic pilot error and an electrical failure was the possible cause of the crash of a Spanair plane at Madrid’s Barajas airport (IATA: MAD) on 20 August that killed 154 people. The airport was closed for several hours after the accident.

3. Radar malfunction at Dublin airport
Dublin\'s airport problem with its radar system
In the midst of the summer holiday season, Dublin airport (IATA: DUB) made the news with its malfunctioning radar system which meant that controllers lost some functionality on their screens meaning they were unable to see the labels attached to ‘blips’ that signify individual aircraft. The problem resulted in massive delays and many cancellations over several days.

2. Bangkok blockade
Bangkok airport blockade
Protesters supporting the People’s Alliance for Democracy stormed Bangkok’s Suvarnabhumi airport (IATA: BKK) in late November, occupying the departure lounge and blocking all exits. With that 3,000 people were stranded within the airport and another 350,000 were stranded within Thailand. Read our interview with an affected traveller.

1. Chaos at London Heathrow’s new Terminal 5
London Heathrow Terminal 5
In March BAA, the company that owns Heathrow airport, opened its newest addition of what should have been a proud event for London’s most criticised airport. Instead, the opening resulted in a PR disaster with BAA losing thousands of bags over several months. The event then became one of the triggers leading to the demands of breaking up BAA’s monopolistic ownership of airports in the UK.

[Pictures from Flickr – some rights are reserved: London Stansted, Beijing, Berlin Tempelhof, Brussels airport, Hong Kong, Madrid, Dublin, Bangkok, London Heathrow

Airports, Americas, Oceania, Various

Airport food: 3 continents, 3 airports, 3 great choices

You know the feeling, it’s evening, you rushed to the airport after a long day at work and haven’t had time to eat. You then find out your plane is delayed, so that you won’t get your free business economy class dinner anytime soon. What do you do? Well, there is always the crappy sandwich shop close to the gate, right? Wrong!

Luckily today many airports realised people actually value quality food and offer descent alternatives to the ubiquitous fast food chains. Following are three options from three different airports around the globe that cater for the foodie in you:

London Heathrow – Terminal 5: Gordon Ramsay’s Plane Food

The unsurprising favourite is “Plane Food“, a fine dining outlet by London’s only 3-Star-Michelin chef, Gordon Ramsay. Lulu from Planet Eye recently wrote

…this is probably the only airport restaurant with which I’ve actually made a reservation. Once you tuck into the foie gras and chicken liver parfait, followed by the Casterbridge rib eye steak, it’s really hard to be satisfied by the chicken or the beef options offered by your flight attendant.

I’ve always been a fan of Gordon’s food and this has to be a must-go for when you have some time on your side (and made a reservation…). In addition Plane Food now also offers a few take-away picnics (£14.95 for the lunch box). Enjoy!


Sydney International Terminal: Wagamama

It has sadly been a while since I have personally been at Sydney airport but one of the safe and tasteful choices is Hong Kong born Alan Yau‘s Australian subsidiary of Wagamama in the international terminal. You will be sitting on shared tables and have the choice of a variety of tasty Asian inspired dishes. Having tasted the Australian, the Dutch and the English Wagamama I must say I found the Aussie version the best – definitely worth a taste when you are in this magnificent city.


Miami International: Chili’s

Well, I’m going to follow a bit of a stereotype here by mentioning a chain restaurant as my choice for the USA’s most Latin airport. Sometimes you just want that uncomplicated, yet tasteful American comfort food. Go to Chili’s which you find in the G area and taste one of their wonderful Baby Back Ribs. They really are delicious!

 

[Picture from Flickr]

Airlines, Airports, Europe, Reviews, Top-X-Things

London City Airport: Small but efficient

Last week I had the pleasure of taking a flight from London’s smallest commercial airport, London City airport (IATA: LCY). The airport is conveniently located in London’s docklands, east of the financial district and can be accessed easily by Docklands Light Railway (DLR). It is even in London Transport’s zone 3, so it won’t cost you much to get there either.

So what is the catch? There of course is one – as always. The airport is small, has only one runway which is not very long (1319 m) and therefore is restricts to STOL (Short Takeoff and Landing) airliners. Its operating license says, aircrafts have to be capable of a 5.5 degree or steeper approach. Plus there is a strict noise regulation in place. Therefore only small planes are predominant, particularly the BAe 146 aircraft which means the number of destinations offered are limited.

So, how does the airport terminal rate? Even though the airport is small, a lot of people are passing through on a daily basis. In 2006 2.3 Million people travelled through the City airport according to Wikipedia. Particularly on week days, the airport is at its full capacity affecting the limited space in the terminal. But its not all bad, they have recently increased seating space and anyway, with low delay rates, you can expect to be in and out of the terminal faster than you can say “delay”. In the rare occasion where you do get delayed, here are my Top-X-Things to do:

  1. Check out the 2 big bars and mingle with the business men who enjoy their evening beer
  2. Sit at the north side of the terminal and count the number of BAe 146 aircrafts taking off
  3. Guess the nationalities of the business men and women rushing to the gates
  4. Find the biggest TV screen to watch the Olympics coverage
  5. Count the number of destinations you can fly to from the departure screens

Airport Facts and Ratings

Airport Name London City Airport
Website http://www.londoncityairport.com/
IATA Code LCY
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point (Because of its convenient location)

Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop

 £58.40
Bottle of Veuve Cliquot at the Duty Free Shop £49.99 (cellar box vintage 2002)

[Picture from Flickr – some rights reserved]

Airports, Europe, Reviews, Various

Crowded house at London Heathrow Terminal 3

1 Comment

Even in full anticipation of a delayed flight, I left my home well in time for check-in at London Heathrow‘s Terminal 3 – home to Virgin Atlantic. It’s funny how this blog can change your whole expectation (but then this was part of the idea anyway). So, was my flight delayed? Technically yes, but I have to admit, it was a close call. The Boeing 747 left the gates about 20 minutes after the scheduled departure time and took off 11 minutes later. In fact, that’s a very acceptable delay, especially for a 10 hour flight.

So, what was there to do in Terminal 3? Quite a bit: Until the recent opening of Terminal 5, this terminal was probably the best Heathrow had to offer, especially in terms of shopping and amenities. It’s still pretty good, however, the one thing that is striking every single time I get there, is the sheer amount of people in one space. The main area is ridiculously undersized for the amount of people and as a result you will have a tough time finding a seat even during quiet times like this morning.

However, there’s good news as well. Having been in this Terminal a couple times before I already know you can find the usual newspaper, electronics and book shops, a large duty free shop, a Harrod’s outlet, the only Yo! Sushi restaurant in Heathrow, TGI Friday’s, Brasserie Chez Gérard, a handful of Designer shops and four coffee shops. Four coffee shops? Yep. And with that insight, I told myself there must be quite some competition among them, so I took a closer look and compared the prices for a regular sized latte (or in new coffee lingo it would be a “tall” sized drink):

  • Bagel Street, £1.80
  • Eat, £1.90
  • Starbucks, £2.05
  • Caffe Italia, £2.10

If you are looking for a soy milk latte, this changes the game slightly as both Eat and Starbucks charge extra for this luxury health choice (Eat £0.30, Starbucks £0.35) where as the two others don’t.

But if price was equal, which one should you choose? Which coffee is the best? Well, personally I favour Eat for regular coffee and Starbucks for Soya as they have the better soy milk. But in line with my previous post about eating healthy while travelling, I only tasted these two this time. I will update this post when I’m back to taste the other two.

Oh, one more thing: From now on we will add a little price index to our airport short facts where possible. I’ve chosen the two most useful likely products you would find in every duty free around the globe: Chanel No 5 Eau de Parfum and Veuve Clicquot Champagne. Prices will be shown in local currency and US Dollars.

Facts

Airport name: London Heathrow, Terminal 3
Website: http://www.heathrowairport.com/
IATA Code: LHR
Design factor: 2/5
Shopping factor: 3/5
Toilets factor: 3/5
Overall factor: 2/5
Chanel No 5 Eau de Parfum: £57.70 (click to see other currencies)
Bottle of Veuve Clicquot: £28.25

[Picture from Flickr]

Airports, Europe

Surprise: Heathrow worst performing airport in Europe

What a surprise! According to a study published by the Association of European Airlines (AEA), London’s Heathrow airport is the worst performing airport in Europe:

AEA’s survey of its members’ punctuality at 27 major airports identifies London Heathrow as the most affected, with 44.1% of European departures subject to delays of 15 minutes or more – substantially higher than second-place Dublin with 33.0%, followed by Helsinki, Geneva and Frankfurt – all three of which are customarily to be found in the lower half of the delay table.

This surely comes as a huge surprise to all of us. Not really. Heathrow has long been troubled by lengthy delays many caused by its limited number of runways and overall capacity problems. According to the report 15.3 per cent of outgoing flights delays were caused by problems with airport and air traffic control, while a further 11.1 per cent was blamed on loading and handling issues.

This news couldn’t have come at a worse time for BAA, the owner of Heathrow airport as the Daily Mail writes

The latest figures will add further pressure on the Government to end BAA’s much-criticised monopoly on London’s major airports.

The least affected airport, according to the report, was Munich airport which we already featured in the top 10 most punctual airports worldwide.

 

(Picture by Flickr – some rights reserved)

Airports, Europe, Reviews, Top-X-Things

Girl’s heaven at London’s Terminal 5

3 Comments

Late Departure at London Heathrow Terminal 5

15 minutes delay for my flight to Berlin? GREAT! Because – LADIES – that’s all you need! Head downstairs to the A departure level and check out my Top 3 which are just next to each other:

  • Go to the comfy ladies bathroom and realize by checking your make-up that you look just gorgeous! This wonderful body needs to be treated well with…
  • … chocolate! Stop at the chocolate waterfall of “Chocolate Box” next door and spend your money on your favourite bar.
  • … gems! Your desire for eye candies can be satisfied at “Accessorize”. One can never have too much jewellery!

After all that, head happily to your gate with the nice thought of enjoying your chocolate while looking at London from the sky).

Christiane

Facts
Airport name: London Heathrow (Terminal 5) Short code: LHR
Website: http://www.heathrowairport.com
Design factor: 4/5
Shopping factor: 3/5
Toilets factor: 4/5
Overall factor: 4/5

P.S. I am curious what the guys have to say about Terminal 5! I saw them handing out free shots of Whisky at the Worldofdutyfree, that should make it on to the list. As well as the comfy sofas in the waiting area. But  don’t forget to check out Gucci and Tiffany’s and buy some small souvenir for your lefthome girlfriend! 😉