Tag Archives: SIN

Top 10 Airport Stories of 2010

With Christmas out of the way, it’s time to look back and reflect on 2010. Let’s therefore bring back a tradition I started two years ago and provide you with the top 10 airport news of 2010. You will find odd stories about stranded passengers or missed world cup games but also serious disruptions caused by bad weather, accidents or terrorist alerts among LateDeparture’s “Top 10 Airport Stories of 2010”. Let’s begin and start with number 10:
(Title Photo from Flickr – some rights reserved)

 

10. Virgin Atlantic passengers stuck on tarmarc in Connecticut
Hundreds of travelers parked in a diverted Virgin Atlantic plane en route from London to Newark spent a hot, dark and miserable four-hour stretch on the tarmac at Bradley International Airport outside Hartford, Connecticut (IATA: BDL). The incident attracted significant media attention, and highlighted how the recently-implemented Airline Passengers Bill of Rights does not extend to international flights.
(AP photo/Journal Inquirer, Jim Michaud)

Continue reading Top 10 Airport Stories of 2010

December brings Christmas themes to Airports

The calendar has just flipped to December and with that into the silly festive season building up to Christmas 2010. And, oh boy, does this mean a busy period for airports as Millions of people will be travelling to their loved ones or are escaping on to their long deserved vacation, away from it all. What ever it is, it means a lot of people’s choice of transport is a plane.

Continue reading December brings Christmas themes to Airports

Singapore’s Changi Airport adds fun slide

Can this airport get any better? Apparently it can! I’ve reviewed Singapore’s terminal 3 (IATA: SIN) a while back and gave it the highest marks in all areas. So listen to this, straight from their press release:

Expect to hear shrieks of fun and excitement at Changi Airport with the opening of The Slide@T3 – the tallest slide in Singapore and in an airport around the world.

How cool is that? There’s even more details:

At 12 metres tall, the jumbo twister slide is the height of four standard basketball hoops stacked on top of one another. Riders can expect to experience a top speed of 6 metres/second while going down the slide.

Pretty nice for an airport, hu? You bet! Below is the full text of the release. Now go, pack up your kids and board that Singapore airlines plane to Changi for a family weekend at the, err, airport 😉

SINGAPORE, 27 May 2010 – Expect to hear shrieks of fun and excitement at Changi Airport with the opening of The Slide@T3 – the tallest slide in Singapore and in an airport around the world. Open to Changi Airport visitors from today, the four-storey tall slide at Terminal 3 will provide thrilling fun to young and old alike.

The Slide@T3 is the latest addition to the diverse range of facilities at the world’s most awarded airport and heightens Changi Airport’s growing popularity as a family weekend destination. At 12 metres tall, the jumbo twister slide is the height of four standard basketball hoops stacked on top of one another. Riders can expect to experience a top speed of 6 metres/second while going down the slide.

With every S$30 spent at the airport, visitors can redeem tokens for two rides (up to a maximum of 10 rides per receipt) on the jumbo slide located at the public area of the Arrival Hall (Level 1) in Terminal 3. Visitors can enjoy a shorter, one-and-a-half storey tall slide located at Terminal 3 Basement 2, for which no tokens are required.

The Slide@T3 is open daily from noon to 10.30 pm. Riders must be at least 1.3 metres tall to try the four-storey tall slide. The height requirement for the shorter slide is 1.1 metres.

Update: Watch the Making-of video of how the Slide@T3 was built here: http://www.youtube.com/fansofchangi#p/u/2/mc9EuwKq96w

Singapore, Changi Terminal 3 – designed with a true traveller in mind

Where do I start?
Well, the question you first have to ask yourself before coming to Changi Airport, Terminal 3 (IATA: SIN) is: how much time do I have? This could be one of the few airports you actually wish to be delayed in. Of course many passengers (37.7 Million passed through the airport in total in 2008) transit through Singapore between flights so typically have between 2 – 6 hours to spend and, oh boy, can they be spent well!

The next question is, what mood are you in?
Tired from your previous flight? Go to one of the many quiet zones throughout the terminal or chill out while getting a foot massage in one of the countless, free foot massage chairs throughout the terminal. Or watch a Koi feeding at the Koi pond which you find on the runway side of the terminal.
Need to spend the remaining cash? Visit the only FIFA store in an airport anywhere in the world and stock up on 2010 World Cup merchandise.
Interested in nature and the environment? Go to the butterfly garden and watch 1,000 butterflies of 47 species swirl around the outdoor exhibit. You’ll find it roughly in the middle of the Terminal on the runway side (see the interactive map for more details on how to get there).

Changi’s Terminal 3 not only gives you a wonderful experience, it thinks on a much bigger scale!. The airport’s flagship terminal, opened in January 2008, also puts a mark on its environmentally friendly approach. For example, the ceiling includes 919 panels to direct the incoming sunlight, therefore, reducing the need for artificial lighting thus conserving massive amounts of electricity. Furthermore in the middle of the massive terminal you will see a 5 storey high and 300m wide live green wall, made of plants (see picture). The green wall is visible from both the departing and the arriving side of the structure making the airport green in the truest sense of the word. That and the meticulously designed sound proofing elements of the airport make your travel experience a truly calm and enjoyable one.

Okay, let’s do the top list but other than my usual ritual of giving you just one list, here are 3 depending on how much time you have at hand:

Under 2 hours

  • Grab a quick espresso and a chocolate treat from the only Guylian Belgium Chocolate cafe in an airport
  • Men: Enjoy the views from the urinals in the pristine toilets of the main section of the terminal
    Women: Check out the “powder room” and work on your soon to be pretty faces. You will find the entrance just below the escalators to the SilverKris lounge
  • Grab a quick foot massage in one of the many free massage chairs
  • Go to the butterfly garden and watch the beautiful creatures feast on the flower and fruit nectar provided- a must see!
  • Quickly check your new email messages on one of the 500 free internet kiosks across the 3 terminals (and decide to answer them later)

2 to 5 hours
All of the above plus

  • Go shop-aholic and check out the numerous retail outlets neatfully aligned in sections by category
  • Grab a movie in the terminal’s own and free movie theatre (tipp: go there first and check out what movie you’d like to see and plan your time around that)
  • Retrieve to one of the quiet zones and nap for a bit
  • Check out the sculpture in the “A gates” zone arrival hall called “coming home” (it’s visible from the departure section too)
  • Find all the “green elements” of this clever airport design (challenge question: what are the nuzzles you see throughout the airport, above head hight and why are they where they are?)
  • (Re-)check your email and decide to respond to a few this time (see “under 2 hours”, above)

More than 5 hours
All of the above and/or

  • Consider purchasing lounge access at the Ambassador Transit Lounge (which also contains sports equipment for your immediate workout needs)
  • Book yourself into the Transit hotel upstairs; they sell rooms in 6-hour blocks
  • Go on a free City tour around Singapore (they depart in 2 hour blocks from 9am to 4pm and you won’t have to go through immigration)
  • Cross over to Terminal 1 for a swim in the rooftop pool (you didn’t forget to pack your swimsuit, did you? Don’t worry if you did, there are plenty of retail shops selling you a new pair!)
  • If you’re in a group – challenge each other on who can make a full round tour around the 3 terminals quicker (one group clockwise, one anti-clockwise)

If you do have more time and don’t mind queuing the 20 or so minutes it took me both times for immigration, then do go into Singapore. The city is only a 30 minute, very affordable taxi ride away. Let’s face it, you have to be able to tell your friends you’ve enjoyed a Singapore sling in the world renown Raffles Hotel on your stopover!

Airport Facts and Ratings

Airport Name Singapore Changi Airport, Terminal 3
Website http://www.changiairport.com
IATA Code SIN
Design LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Shopping LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Toilets LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Overall LateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award PointLateDeparture.com Plane Award Point
Chanel No 5 Eau de Parfum, 100ml at the Duty Free Shop S$ 168 (£74.20)
Bottle of Veuve Cliquot at the Duty Free Shop S$ 95 (£41.95)

[Picture from Changi Airport Group – all rights reserved]

Hong Kong world’s best airport

Hong Kong International Airport has been named Best Airport in the world, in the passenger survey results released on Monday by Skytrax. Despite being “only” rated in 5th place in the most-timely airport survey, Hong Kong received the prestigious award after Skytrax collected 8.2 million questionnaires completed by passengers over a 10-month time period. The London based aviation-research company rated the airports in more than 40 categories of product and service quality from check-in to departure, from arrivals to baggage collection – including terminal cleanliness, staff efficiency, staff courtesy, terminal signage, security processing, immigration and customers, walking distances, as well as features like shopping, dining options, internet services.

Second best airport went to last year’s winner, Singapore Changi airport followed by Seoul Incheon. Best European airport was Munich in 5th place and San Francisco took the place for the best ranked US airport but didn’t make it in the top ten. Here’s the that top ten:

  1. Hong Kong
  2. Singapore Changi
  3. Seoul Incheon
  4. Kuala Lumpur KLIA
  5. Munich
  6. Kansai
  7. Copenhagen
  8. Zurich
  9. Helsinki
  10. Cape Town

Note that we already wrote about Zurich and Copenhagen on some delay stories, but both airports rated fairly highly in our own surveys as well.

Also, make sure you check out the full list of the category winners – Brisbane for example received the award for the airport with the friendliest staff. Well, I guess that’s no surprise when you work in a city with one of the best climates and the most leisure attitude…

[Picture from Flickr]