Knowing that airlines put most of their efforts into the lounges at their home airport, I expected big things from the SWISS lounges at Zurich Airport (IATA: ZRH; LD hub page). SWISS – or Swiss International Air Lines – serves 72 destinations in 39 countries – most of them through its main hub in Zurich. The airline claims that because it is the airline of Switzerland (albeit owned by the Lufthansa Group), SWISS is the byword for traditional Swiss values. Surely you now want to know what those values are. Being Swiss myself, I want to come up with ‘attention to detail’, ‘high quality’ and ‘hospitality’. Others might add that the Swiss are known for staying on the fence and that they can be slightly boring. So, how do the SWISS lounges fit into this?

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