With Prince William and Kate Middleton’s royal wedding only days away, we thought it’s timely to look closer at Britain’s capital airports in order to find out whether these London airports are actually living up to the (new) royal standards. Plus, is there even such a thing as a royal airport? The answer to the latter question is yes and no. Actually more no than yes. A ‘yes’, because for shorter flights the Queen and the rest of the British Royal Family use RAF Northolt (IATA: NHT), a Royal Air Force station approximately 10 km north of London Heathrow Airport (IATA: LHR). From there they use BAe 146 or HS125 aircraft from ‘No. 32 (The Royal) Squadron’ when available according to the Monarchy’s official website. More no, because in order to save costs the British Royal Family is encouraged to use commercially scheduled flights. This they do mostly out of Heathrow as their royal travel grant-in-aid documents reveal (see for yourself here).
Tag Archives: London
Space at last: London Gatwick, North Terminal
I’ve been to London’s Gatwick airport (IATA: LGW) a few times now but so far all my flights departed from the South Terminal from where there isn’t much to report from. It’s actually probably one of the most boring terminals on this planet. Yes, there are a few shops and eateries, but there’s nothing really exciting there. Mind you, there are still things you can do at the airport in such a situation, check out some of my more creative suggestions here, here and here.
But now, let’s rather focus on the North Terminal. First of all, getting there was a bit of a hassle on this April’s fool’s day as the connecting shuttle that normally runs between the two terminals wasn’t working because they are currently upgrading it. A new shuttle should be ready by this summer. I therefore had to cue up and board a bus. Once in the North Terminal, however, it’s actually quite a pleasant experience. This building seems to be the quieter and more airy terminal. This is simply about the ratio of space to people one would accept for an airport.
Then, once through security, you’ll get to a large open space with shops all around you. There are 2 levels, the ground floor containing mostly shops such as Harrods, Dixons Travel, Accessorize, WH Smith or Boots among the more general ones. Upstairs you’ll find mainly restaurants and bars, however luckily there wasn’t as single McDonalds or Burger King in sight, sadly no Starbucks either.
So here are a few suggestions of what to do:
- Get your last minute flip flops from the well stocked “The Shoe Studio” on the ground floor
- Stock up your miniature travel essentials from Boots
- Check out the English old school, but fairly well stocked toy store “Hamley’s”
- Treat yourself to a few innovative cosmetic solutions from “Rituals…”
- If you’re hungry, go upstairs and check out Café Rouge which offers a nice seating area both facing inside and outside the terminal. Or grab a bite to eat at my favourite “sandwich franchise”, Eat. If you’re a bit more adventurous, go to the Lloyds bar and try one of their Bitters with a great view towards the runways. And finally, if you’re the milk shake & hot dog kind of person, then checking out “Shake-a-Hula” is a must. They serve, you guessed it, milk shakes and hot dogs. But don’t worry; you don’t have to have them in one go necessarily.
| Airport Name | London Gatwick Airport, North Terminal |
| Website | http://www.gatwickairport.com |
| IATA Code | LGW |
| Design |  |
| Shopping | |
| Toilets | |
| Overall | |
 |
£62.20 |
 |
£32.99 (incl. Ice Jacket) |
[Picture from Flickr – some rights reserved]
Golden sun streaming over London Luton Airport
London Luton Airport (IATA: LTN) has excellent connections with key towns and cities across the country. Arrive at Luton by bus and you have almost door to door service but be dropped off by a friend – walk an extra 30 seconds to the entrance – and hello – pay £1 for the privilege!! Mmmm. However, once inside Luton International Airport the flat wide floor plan is inviting and user friendly.
With the “must have” M&S and WH Smith to scoop up your trashy mag & bottle of water, the concourse also offers variety of food options including snacks and a full bar from the open style, spacious Cafe Bar.
You’ll also find Bar Des Voyageurs, a beautiful Parisian style bar offering a selection of hot and cold snacks and a choice of wines from around the world.
Once checked in, take a simple flight of escalators to level 2, straight through security and voila, you have entered the international gateway!
Here you will find the typical homage to capitalism, but after wading through duty free shops & alike (some l might add have amazing bargains) you are greeted by the golden sun streaming through the massive windows.
For those sceptics: On the other 364 days of the year you are still greeted by an abundance of wonderful light ;). This is truly an underestimated advantage to any flight where you might be suffering the dreaded late departure… natural light.
So, you have now entered the perfectly positioned open/free flowing bar Est … offering freshly prepared cocktails, juice combinations, Italian coffee and a delicious selection of antipasti platters.
Opposite is the cosy sister restaurant, Est … where you have a full menu to choose from including freshly made pizza, pasta, focaccia, salads and more.
A helpful Amusement Arcade called “Game Grid” is also positioned directly opposite: fun for all the family! Drop the kids off & watch them whilst sipping a glass of Chardy!
Once called for your flight you wind through a rabbit warren walkway of fibro but you will get there in the end.
Let’s Talk Arriving in Luton…
As above, your friends and family can chose to pay £1 to greet you at the virtual door OR you can jump on a bus. Although travel time is only 2 minutes down the road to the “free section”, who can be bothered after a long flight? Mmmm.
Top 3 adventures in Luton International Airport:
- The attractive open Bar Cafe smack-bang in the middle of the check in/entrance area lends itself to a payback drink with your friend who just lost £1 by dropping you off.
- Indulge your retro pacman fantasies in the amusement arcade, Game Grid.
- Watch the chefs carve your roast or take out the freshly baked bread from the exposed ovens at The Real Food Company. Fresh fruit is on display so why not choose your own smoothie! (A new children’s play area has just opened too!)
| Airport Name | London Luton Airport |
| Website | http://www.london-luton.co.uk |
| IATA Code | LTN |
| Design | .5 (points for super functional layout) |
| Shopping | |
| Toilets | |
| Overall | |
[Picture from Flickr – some rights reserved]
Terminal with a view: Heathrow Terminal 5 – B Gates
On my business trips to California I usually prefer to fly Virgin Atlantic, but this time, unfortunately, the economics were against my preference. Well, to be honest, British Airways isn’t actually that bad even though their Premium Economy product lacks all the benefits of its arch rival but I guess value for my employer value for money was pretty okay this time. But there is one very clear benefit of flying with BA out of Heathrow (IATA: LHR): you can leave from Terminal 5. And that, you have to admit, is despite all the BAA bashing, is a fantastic terminal.
LateDeparture.com has previously written about Terminal 5 but we then focused on the main building, housing the “A gates”. Terminal 5’s full structure, however, consists today of the main building and a satellite terminal with the B gates (Terminal 5B). A third complex, the C gates (or Terminal 5C), is currently in construction and due to open in May 2010. British Airways mainly operates their long haul flights from the B gates, hence I now got the chance to have a closer look at it.
Reaching the satellite terminal is simple and quick: you hop on a short underground shuttle from the main building. Make sure you set aside 10 to 15 minutes for the journey with the actual shuttle ride only taking about 1 minute. There, by the way, I suggest you ride in the front as it travels pretty fast and looking out to the track is a somewhat exciting (I know boys will be boys…).
Once at the terminal, you will find a few shops (see PDF map for details) including a nicely stocked Boots (I liked their selection of miniature travel essentials), a WHSmith, a Duty-Free Shop, a “Caviar House Seafood” bar with a great view towards the main building and a sandwich & coffee place. None of them are actually interesting enough for you to leave the shopping and gourmet heaven of the main building in a hurry, but there is one very distinct advantage of the satellite: it is quiet. Because fewer flights depart from this terminal, less people are present which again means you can easily find somewhere to sit and relax. This, together with the 360 degree view of everything that is going on at Britain’s busiest airport makes it an attractive option for people like me who are fascinated observing the airport’s operations, landing and departing aircrafts (try to spot Singapore Airline’s A380). With the satellite’s close proximity to the main terminal, it could even be an attractive alternative for sitting out longer delays occurring in the main terminal.
[Photo by LateDeparture.com – all rights reserved]
2008 Top 10 Airport News
I am sure you agree that 2008 has been a very difficult eventful year. This also holds also true for the aviation industry as our selection of the top 10 news stories about airports shows:
10. London Stansted blockade
Early December environmental activists have stopped flights at London’s Stansted airport (IATA: STN) after breaking through to the runway, raising security concerns at Britain’s third-busiest airport. The protests against a further expansion of the airport caused a serious knock-on effect on the airport’s flight operations causing over 50 flights to be cancelled.
9. Opening of Beijing airport Terminal 3
On March 26, Beijing airport (IATA: PEK) opened its new Terminal 3, designed by Sir Norman Foster, after four years of construction. It is the world’s largest airport building, covering more than a million square meters, designed to accommodate an estimated 50 million passengers a year by 2020.
8. Closure of Berlin’s iconic Tempelhof airport
Open one, close one; on the October 30, Berlin’s iconic Tempelhof airport closed down for good. Originally opened in 1923, the later built airport halls and neighbouring buildings, intended to become the gateway to Europe and a symbol of Hitler’s “world capital” Germania. Read our full coverage here.
7. Kalitta Air crash at Brussels airport
On Sunday, 25 May a Boeing 747 cargo plane overshot the runway at Brussels Zaventem airport (IATA: BRU) and crashed resulting the aircraft to break into 2 parts. The spectacular picture made the news everywhere.
6. Frightening landing at Hamburg’s airport
A low pressure system named “Emma” nearly caused a disaster at Hamburg airport (IATA: HAM) in March. The Lufthansa A320 plane struggled to make the runway through 90 kilometre-per-hour crosswinds resulting in the 39 year old pilots last minute go-around procedure and a safe second attempt. The frightening approach was caught on camera and is an extraordinary piece which will now probably be used all over the world in pilot training classrooms.
5. Hong Kong wins ‘Airport of the Year’ award
In July Hong Kong International airport (IATA: HKG) was named best Airport in the world, in the passenger survey results released by Skytrax. Despite being “only” rated in 5th place in the most-timely airport survey, Hong Kong received the prestigious award after Skytrax collected 8.2 million questionnaires completed by passengers over a 10-month time period. Read our congratulating article here.
4. Spanair crash at Madrid airport
A combination of basic pilot error and an electrical failure was the possible cause of the crash of a Spanair plane at Madrid’s Barajas airport (IATA: MAD) on 20 August that killed 154 people. The airport was closed for several hours after the accident.
3. Radar malfunction at Dublin airport
In the midst of the summer holiday season, Dublin airport (IATA: DUB) made the news with its malfunctioning radar system which meant that controllers lost some functionality on their screens meaning they were unable to see the labels attached to ‘blips’ that signify individual aircraft. The problem resulted in massive delays and many cancellations over several days.
2. Bangkok blockade
Protesters supporting the People’s Alliance for Democracy stormed Bangkok’s Suvarnabhumi airport (IATA: BKK) in late November, occupying the departure lounge and blocking all exits. With that 3,000 people were stranded within the airport and another 350,000 were stranded within Thailand. Read our interview with an affected traveller.
1. Chaos at London Heathrow’s new Terminal 5
In March BAA, the company that owns Heathrow airport, opened its newest addition of what should have been a proud event for London’s most criticised airport. Instead, the opening resulted in a PR disaster with BAA losing thousands of bags over several months. The event then became one of the triggers leading to the demands of breaking up BAA’s monopolistic ownership of airports in the UK.
[Pictures from Flickr – some rights are reserved: London Stansted, Beijing, Berlin Tempelhof, Brussels airport, Hong Kong, Madrid, Dublin, Bangkok, London Heathrow
Airport food: 3 continents, 3 airports, 3 great choices
You know the feeling, it’s evening, you rushed to the airport after a long day at work and haven’t had time to eat. You then find out your plane is delayed, so that you won’t get your free business economy class dinner anytime soon. What do you do? Well, there is always the crappy sandwich shop close to the gate, right? Wrong!
Luckily today many airports realised people actually value quality food and offer descent alternatives to the ubiquitous fast food chains. Following are three options from three different airports around the globe that cater for the foodie in you:
London Heathrow – Terminal 5: Gordon Ramsay’s Plane Food
The unsurprising favourite is “Plane Food“, a fine dining outlet by London’s only 3-Star-Michelin chef, Gordon Ramsay. Lulu from Planet Eye recently wrote
…this is probably the only airport restaurant with which I’ve actually made a reservation. Once you tuck into the foie gras and chicken liver parfait, followed by the Casterbridge rib eye steak, it’s really hard to be satisfied by the chicken or the beef options offered by your flight attendant.
I’ve always been a fan of Gordon’s food and this has to be a must-go for when you have some time on your side (and made a reservation…). In addition Plane Food now also offers a few take-away picnics (£14.95 for the lunch box). Enjoy!
Sydney International Terminal: Wagamama
It has sadly been a while since I have personally been at Sydney airport but one of the safe and tasteful choices is Hong Kong born Alan Yau‘s Australian subsidiary of Wagamama in the international terminal. You will be sitting on shared tables and have the choice of a variety of tasty Asian inspired dishes. Having tasted the Australian, the Dutch and the English Wagamama I must say I found the Aussie version the best – definitely worth a taste when you are in this magnificent city.
Miami International: Chili’s
Well, I’m going to follow a bit of a stereotype here by mentioning a chain restaurant as my choice for the USA’s most Latin airport. Sometimes you just want that uncomplicated, yet tasteful American comfort food. Go to Chili’s which you find in the G area and taste one of their wonderful Baby Back Ribs. They really are delicious!
[Picture from Flickr]
Make good at London Stansted
On Friday I returned to the airport where I had the initial idea for this blog: London Stansted Airport (IATA: STN). Last time I wasn’t very lucky when my Friday evening flight to Copenhagen was delayed by over an hour and on the way back I went through an even bigger pain (see my very first post).
This time my fate changed for the better. On the way out to Düsseldorf Weeze (IATA: NRN) we were only slightly delayed because of some minor baggage and cargo loading problems. Luckily Ryanair was able to make up the delay and we arrived with the usual punctuality fanfare at the Lower Rhine (Niederrhein) airport.
So I guess, I have to admit that Stansted usually is quite a nice airport. It’s certainly not that close from London (it takes 45 minutes from Liverpool Street station) and it costs a staggering £26 return, but once you are there it’s quite pleasant. The terminal is big and roomy, there are lots of good shops (e.g. Reiss) and plenty of eateries and coffee shops. No wonder is Ryanair eying to purchase this airport once it will be split off from the current owner BAA.
But let’s get to the fun part. This time I decided to play a little game: I wanted to find the best and worst looking, women’s perfume flacon at the large duty free store. Here’s my decision:
The Winner: Valentino – Rock ‘n Rose
The Loser: Anna Sui – Dolly Girl
| Airport Name | London Stansted |
| Website | http://www.stanstedairport.com/ |
| IATA Code | STN |
| Design | |
| Shopping | |
| Toilets | |
| Overall | |
|
£57.70 |
|
£28.25 (incl. ice jacket) |
[Pictures from Flickr: Stansted (some rights reserved), Valentino, Anna Sui]
London City Airport: Small but efficient
Last week I had the pleasure of taking a flight from London’s smallest commercial airport, London City airport (IATA: LCY). The airport is conveniently located in London’s docklands, east of the financial district and can be accessed easily by Docklands Light Railway (DLR). It is even in London Transport’s zone 3, so it won’t cost you much to get there either.
So what is the catch? There of course is one – as always. The airport is small, has only one runway which is not very long (1319 m) and therefore is restricts to STOL (Short Takeoff and Landing) airliners. Its operating license says, aircrafts have to be capable of a 5.5 degree or steeper approach. Plus there is a strict noise regulation in place. Therefore only small planes are predominant, particularly the BAe 146 aircraft which means the number of destinations offered are limited.
So, how does the airport terminal rate? Even though the airport is small, a lot of people are passing through on a daily basis. In 2006 2.3 Million people travelled through the City airport according to Wikipedia. Particularly on week days, the airport is at its full capacity affecting the limited space in the terminal. But its not all bad, they have recently increased seating space and anyway, with low delay rates, you can expect to be in and out of the terminal faster than you can say “delay”. In the rare occasion where you do get delayed, here are my Top-X-Things to do:
- Check out the 2 big bars and mingle with the business men who enjoy their evening beer
- Sit at the north side of the terminal and count the number of BAe 146 aircrafts taking off
- Guess the nationalities of the business men and women rushing to the gates
- Find the biggest TV screen to watch the Olympics coverage
- Count the number of destinations you can fly to from the departure screens
| Airport Name | London City Airport |
| Website | http://www.londoncityairport.com/ |
| IATA Code | LCY |
| Design | |
| Shopping | |
| Toilets | |
| Overall | (Because of its convenient location) |
|
|
£58.40 |
|
£49.99 (cellar box vintage 2002) |
[Picture from Flickr – some rights reserved]
Ryanair to take-over London Stansted airport?
Ryanair seems to be interested in taking over London Stansted airport (IATA: STN) according to a news article published in the Daily Telegraph today:
Michael O’Leary is interested in launching a £2bn bid for Stansted airport and proving to BAA and the regulators that he can run it much better than they can.
The current owner, BAA, has recently become under increasing pressure to break up its monopolistic ownership over the three busiest airports in London, Heathrow, Gatwick and Stansted after continuously failing to improve their performance. However, having Ryanair running an airport would raise other concerns: Would they make travellers pay for every little additional thing as they do with their flights? At least this discussion adds to some movement in the BAA question and that’s always welcomed.
[Picture from Flickr]
British Airways to give away airmiles for delays
British Airways today introduced a new program where they “generously” give away 5,000 airmiles when your flight from Heathrow Terminal 5 is more than 15 minutes delayed:
As part of our commitment to giving you outstanding service, we do everything we can to get you to your destination on time. So if in spite of all our efforts we can’t depart from Terminal 5 within 15 minutes* of scheduled departure time over the coming weeks, we’d like to give you more than just an apology:
When you fly Club Europe, Euro Traveller or Domestic Flights on a flexible ticket (booking classes JCDYBH) departing from Terminal 5 between now and 02 September 2008 you’ll receive
5,000 BA Miles if your flight leaves later than 15 minutes* of its scheduled departure time from Terminal 5.
BA actually has been doing this for quite some time, but you only received the miles when you actively complained about a particular flight. This offer now sounds fairly generous since manymost Heathrow flights these days suffer a delay. In fairness this delay is often not the result of a problem caused by the airlines, but more because of the airport’s severe capacity constraints. And, surprise, surprise, the small print of BA’s offer then exactly excludes those kind of delays:
British Airways reserves the right to exclude at its discretion any flights where disruption occurs beyond the reasonable control of British Airways. Non–exhaustive examples include severe weather conditions and their ongoing or consequent effects, air traffic control delays and industrial action.
With that, this offer all of a sudden sounds more like a common PR exercise than an innovative and generous customer centric solution.
[Picture from Flickr – some rights reserved]