It’s surely been a week from hell for many travellers in Australia and New Zealand as the ash cloud from the Puyehue volcano, high in Chile’s Andes, disrupted air traffic first in New Zealand, then over in Australia in Hobart (IATA: HBA), Melbourne (IATA: MEL; LD reviewed) and Adelaide (IATA: ADL; LD reviewed) before moving further east and affecting Perth in Western Australia (IATA: PER) later in the week. Interesting was that there were massive differences whether flights were cancelled or not depending on the individual airline. Qantas took the cautious approach and grounded most of its flights on affected routes whereas its competitors Virgin Australia and Tiger Airways argued they could take routes avoiding the ash or fly below the cloud. In an email to its frequent fliers, Qantas CEO Alan Joyce backed his airlines decision on the fact that “unlike the meteorological authorities in Europe, Australia’s [Volcanic Ash Advisory Centre] VAAC does not have the ability to calculate ash density so we are unable to access definitive measurements.”

Continue reading This week’s airport events: more ash, glitches and pranks →