Hong Kong International Airport has been named Best Airport in the world, in the passenger survey results released on Monday by Skytrax. Despite being “only” rated in 5th place in the most-timely airport survey, Hong Kong received the prestigious award after Skytrax collected 8.2 million questionnaires completed by passengers over a 10-month time period. The London based aviation-research company rated the airports in more than 40 categories of product and service quality from check-in to departure, from arrivals to baggage collection – including terminal cleanliness, staff efficiency, staff courtesy, terminal signage, security processing, immigration and customers, walking distances, as well as features like shopping, dining options, internet services.
Second best airport went to last year’s winner, Singapore Changi airport followed by Seoul Incheon. Best European airport was Munich in 5th place and San Francisco took the place for the best ranked US airport but didn’t make it in the top ten. Here’s the that top ten:
- Hong Kong
- Singapore Changi
- Seoul Incheon
- Kuala Lumpur KLIA
- Munich
- Kansai
- Copenhagen
- Zurich
- Helsinki
- Cape Town
Note that we already wrote about Zurich and Copenhagen on some delay stories, but both airports rated fairly highly in our own surveys as well.
Also, make sure you check out the full list of the category winners – Brisbane for example received the award for the airport with the friendliest staff. Well, I guess that’s no surprise when you work in a city with one of the best climates and the most leisure attitude…
[Picture from Flickr]
Nice. There was also an ad near the Hong Kong airport and saying to experience the best airline at the best airport in the world. And that’s Cathay Pacific. What I shame I haven’t flown with CX so far but soon in this October I will !!
I also like buying mags from the RELAY bookshop at HK airport because they always have the biggest range and newest issue all the time!
And just for the stat, HK airport has now 2 Burger Kings out of the 4 Total in HK. I just had it at airport yesterday.
Michael
HKG airport is outstanding! And it is now close to the city center – it takes much less time to get to HKG island by train than it took from the former APT – which was much closer.
Best to do – if it still exists: get yourself a foot reflexology massage between 2 flights. The small booth is/was located in the terminal where the flights of LX and CX are leaving for ZRH.